Village of Milford Community Survey

 
Appendix A - Report on a Survey of Citizen Perceptions to the Village of Milford
 
In 2003, the Village partnered with Eastern Michigan University (EMU) to conduct a  survey regarding our community.   Survey questions were designed to secure demographic characteristics of respondents, to assess citizen attitudes towards specific community concerns, and to determine satisfaction with and use of municipal services.  The results of the survey will be used to shape planning and decision-making processes. 956 surveys were mailed out and 413 completed surveys were received by EMU, well above the average response rate of 25-40% for similar mailed surveys.

As a convenient vehicle for presenting data, we have used the questions from the survey as tables to provide frequencies. The data below reflect responses as of October 15, 2003. In all cases, data are presented as percentages; numbers may not add to 100 due to rounding.

Part One: Household Information

1. I have lived in Milford for:
A. Less than 1 year           4
B. 1-5 years                     26
C. 6-10 years                   17
D. More than 10 years     52
E. I do not live in Milford   0

2. Will you be living in Milford 3 years from now?
A. Yes       78
B. No          4
C. Unsure  19

3a. Do you have children at home?
A. Yes    44
B. No      55

3b. If yes, please indicate all the appropriate age groups: 
A. Pre-school thru elementary    22
B. Middle and high school          19
C. Beyond high school               16

4. Do you own or rent your place of residence? 
A. Own     88
B. Rent     11

5a. Which of the following best describes your employment status?
A. Full-time                                    62
B. Part-time                                     7
C. Retired                                      24
D. Unemployed (job-seeking)          2
E. Not employed (not job-seeking)  5

5b. If you are employed, do you work in the:
A. Village?                                                   17
B. Milford Township?                                    5
C. Outside the Village and the Township?    77

6. How many passenger vehicles are licensed within your household?
A. Zero                    2
B. One                   25
C. Two                   49
D. Three or More   25

Part Two: Street and Traffic Issues

7. How frequently do you visit Downtown Milford?
A. Annually                                  2
B. Monthly                                 14
C. Weekly                                  51
D. Daily                                      33
E. I’ve never been to downtown   1

8. Why do you typically visit Downtown Milford (indicate all that apply)?
A. Work                   9
B. Shopping            72
C. Restaurants        75
D. Special Events    67
E. Do not visit           1
F. Other

9. How frequently do you drive through downtown Milford Village?
A. More than once a day     21
B. Daily                               51
C. Weekly                           23
D. Less than once a week     5

10. Would you support a road maintenance millage of 1.5 mills?
A. Yes              51
B. No               23
C. Undecided   27

11. Do you support this (Peters Road) alternative?
A. Yes              70
B. No               15
C. Undecided   15

12. Would you support an increase in property taxes to help pay for this alternative?
A. Yes              37
B. No               37
C. Undecided   26

Part Three: Use of Village Facilities and Services  
                                                                       Never   1-2    3-12    13-26    27-more
In the past 12 months how many times have you
Used the library?                                                   28       21       32         10             9
Visited Village parks?                                            14       28       37         15             6
Participated in recreational activities?                     36      25        31          5             2
Attended a meeting of local elected officials?          71       21         6          1             1
Attended other public meetings?                             70       23         5           0            2
Recycled used paper, cans and bottles at home?    15         6         8         11          60 
Volunteered time to a group/activity in Milford?      55       21       12          3             9
Read the Milford Times?                                        10      10        19        13           47

Part Four: Perceptions of Village Services 
                                                            Excellent                       Poor  No Opinion
                                                                        4     3              1          NA
How would you rate the following?
Police Services                                          36     39    16       5        3             2
Traffic enforcement                                    26     35    21     10        7
Garbage collection                                     47    38     12       2        1
Recycling                                                   44    39     13       3        1            1
Street Repair                                             15    34      31     12        8
Snow removal                                            42     40    12       4        2
Sidewalk maintenance                               20     32     28    10       10
Appearance of downtown                          42     40     12      2        2
Recreation programs                                  23     40     26      6        5             1
Park maintenance                                       23     40     26      5        4             1
Park appearance                                        29      48    20       2       1             1
Code enforcement                                      17      39    24     10      8              2
Overall, how would you rate the quality of services provided by the Village of Milford?
                                                                 20       58     18      3        1         13

Have you had personal or phone contact concerning municipal services with Village employees in the last 12 months?
A. Yes   56
B. No    40

14. Based on your most recent contact, how would you rate Village employees on the following dimensions:                                 Excellent                      Poor   No Opinion
How would you rate the following?                  5           3             1        NA
Knowledge                                                    43      38     12     5        2
Responsiveness                                             43      36     12     6        3
Courtesy                                                        52      35       8     4        2
Overall impression                                         44      37     11     5        3

Part Five: Perceptions of the Community

Please rate your satisfaction with the following: 
                                                                Excellent                            Poor  No Opinion
                                                                      5          4         3      2        1     NA
Quality of Milford as a place to live                 54        36       8      1        1
Quality of neighborhood parks                        41        43     14      2
Availability of neighborhood parks                  41        39     17      1        1
Quality of the downtown area                         39        45     12      2        2
Parking availability in retail shopping areas     14        31      33    13       9
Provision of sidewalks and bike paths in your neighborhood
                                                                      16       33      30     12     10
Provision of sidewalks and bike paths in the Village generally
                                                                      14        35       31     12      8
Traffic flow on residential streets                    13        39       30       7     11
Traffic flow in the downtown area                    3        13       24     25     35

15. In the past five years, or since you first came to the Village of Milford, are things better, the same, or worse with respect to the following?
                                                             Better            Same            Worse
Quality of your neighborhood                     34                  58                7
Quality of the downtown area                    73                   21                5
Quality of the streets                                  58                   30              11
Sense of safety within your neighborhood  19                   72                9
Sense of community                                   26                   66                8
Traffic flow                                                   4                   25              70

Part Six: Development Issues
Indicate your agreement with the statements by placing a check mark (R) in the box that best represents your answer. 
StronglyAgree   SomewhatAgree   NoOpinion   SomewhatDisagree   StronglyDisagree GENERAL
I am satisfied with the number of special events in Milford.
      64                          30                      4                          2
I am satisfied with the quality of special events in Milford.
      62                          32                      5                          1
The Senior Center is an important part of the community.
      70                          25                      3                          2
I am in favor of a dedicated millage to support the Senior Center.
      37                          34                    15                        13

PARKS and RECREATION
Traveling by foot or by bike is easy in Milford.
     36                          43                      14                          6
Park facilities and equipment meet my needs.
     44                          49                        6                         1
There is a need for more recreation programs in Milford.
     24                          42                      26                         9
I am in favor of a dedicated millage to create recreation programs and maintain recreational facilities.
     16                          31                      28                       25

DEVELOPMENT ISSUES
I favor allocating tax money to purchase and preserve open space in the Village. 
    44                         32                        11                        12
I support more high-density single-family residential zoning.
   10                          20                        31                        40
I support more multiple family residential zoning.
     5                         11                         31                        54
I support more commercial or industrial zoning.
     8                         20                           1                        26                  46
I prefer conversion of commercial land uses to more high density residential zoning.
     8                         20                           1                        31                  42
 
Appendix C - Report on a Survey of Citizen Perceptions to the Village of Milford
 
To simplify the interpretation of the responses to the open-ended questions in the survey—questions 16 through 19—ICARD staff carefully reviewed the responses, identified common response categories, and then identified the frequency with which comments reflect those categories. The numbers in the table below represent the number of times respondents made comments reflecting a particular category. The numbers exceed the total number of respondents in the survey since many comments could be categorized in more than one group. The complete transcription of open-ended comments is in Appendix D, available at the Village offices.
 
Q.16 What attracted you to Milford as a place to live and/or work?
a. Family in the area 28
b. Small town atmosphere 157
c. Country/rural setting 44
d. The downtown area 54
e. Grew up here/lived here all my life 34
f. Location (access to major roads, job commute) 61
g. Parks/open space 45
h. Walk-able/walking distance to downtown 24
i. Other 80

Q.17 What, in your opinion, are the greatest strengths of the Village of Milford?
a. Special events 43
b. Small town 105
c. Sense of community; friendliness of neighbors 107
d. Walk-able 14
e. Low crime/sense of safety 32
f. Historic homes 25
g. Downtown appearance, stores 91
h. Other 102

Q.18 What, in your opinion, are the greatest challenges facing the Village of Milford?
a. Traffic increase and congestion 217
b. Managing growth and over-development 153
c. Losing natural beauty 24
d. Protecting small town/village/community atmosphere 63
e. Tax comments 30
f. Other 83

Q.19 Do you have any comments or suggestions for improving the Village of Milford?
a. Bypass/alternative route 44
b. Traffic control 83
c. Control development and overbuilding 87
d. Recreation/Events 38
e. Preserve nature/open spaces 27
f. Peters Rd. Bridge 9
g. Sidewalk repair 14
h. Other 124
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